What does an attendee want from a trade show? It’s simple, they want companies that can meet their needs. The company must either meet their needs with new products/services and/or solve a problem in an efficient and cost effective manner. What can you as an exhibitor do to make sure this happens and make the show more productive for the attendees? Below is a list of tips to help you at the upcoming 2010 Small Business Expo: Small Businesses Leading the Way on Thursday, April 29 from 8 a.m. – 1 p.m. at Receptions, Inc. 1. Send an invitation, either by mail or a phone call letting them know you will be there and that they should stop and see you. TIP: Fax them a map of the floor plan clearly marking where your booth is located so they can find you. 2. They want to know what you are about quickly. It is extremely important that you know your message and can convey it quickly. 3. Show them what is new….highlight new products and services with words like “new”. 4. Let them know whom else you are doing business with. This creates a sense of security and comfort knowing names of some of your other customers for whom you have provided solutions. 5. Don’t pressure them into committing to do business with you, this is a turn off! 6. Ask them what they need and really listen to them. Focus on what they are saying, This can be difficult with the fast pace of a show but try and shut everything out for a couple of minutes and really listen. 7. Pay attention to them, make eye contact and acknowledge them if they are waiting. Don’t focus on just the men in a group, make eye contact and present to the women too, she just may be the decision maker. 8. Smile and say thanks, this is just a common courtesy but it is remembered. 9. Keep your promises. If you say you’ll send literature or you will call you better do it, they’ll remember if you don’t. You can utilize all of these skills at the 2010 Small Business Expo featuring more than 100 exhibitors, two seminars, three fabulous door prize packages and “A Taste of the Northern Kentucky Chamber.” For more information on the event or to see a list of exhibitors visit www.nkychamber.com or contact Sarah Klamo at sklamo@nkychamber.com.
Submitted by Carla Eng, President of Abstract Displays Inc. and Small Business Expo committee member. If you need help at an upcoming expo you can contact Carla at (513) 985-9700.
